Privacy Policy

Overview

Effective Date: April 29, 2026

This Privacy Policy explains how HeriBase ("HeriBase," "we," "us," or "our") collects, uses, stores, and protects information when you use our mobile application, website, and related services (collectively, the "Services").

By using HeriBase, you understand and agree to the information practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

1. Information We Collect

We may collect the following types of information:

1.1 Account Information

When you create an account or use certain features, we may collect your email address, login method, internal account number used for account management, subscription status, account settings, and preferences.

1.2 Collection and Item Information

When you use HeriBase to identify, value, save, or track collectibles, we may collect information you provide or generate through the Services, including:

• Photos or uploaded images of collectible items
• Item names, categories, years, regions, descriptions, and other related details
• Identification results
• Value estimates and price ranges
• Saved collection records
• Notes, tags, and other information you add to your collection

1.3 Device and Usage Information

We may collect information related to your device and use of the Services, including:

• Device model
• Operating system version
• App version
• Language and region settings
• IP address
• Device-related identifiers used for app functionality, analytics, security, or performance measurement
• Log data
• Feature usage
• Pages viewed
• Crash reports
• Performance data

We do not use device identifiers to track your activity across apps or websites owned by other companies.

1.4 Purchase and Subscription Information

If you make a purchase or start a subscription through an app store or payment provider, we may receive information such as:

• Product or subscription type
• Purchase status
• Renewal status
• Transaction identifier
• General payment-related status information

We do not collect or store your full payment card information. Payment processing is handled by the relevant app store or payment provider.

1.5 Communications

If you contact us for support or feedback, we may collect:

• Your email address
• Your message content
• Attachments you choose to provide
• Support history and related communication records

2. How We Use Information

We use the information we collect to:

• Provide, operate, and improve the Services
• Identify collectible items
• Generate and display value estimates
• Save and manage collection records
• Track price changes and related market information
• Personalize your experience
• Process subscriptions and access rights
• Respond to customer support requests
• Analyze app performance and usage
• Detect, prevent, and address fraud, abuse, security issues, and technical problems
• Comply with legal obligations

3. Photos and Uploaded Content

HeriBase may use photos and uploaded images you provide to deliver identification, valuation, collection management, and related features.

You are responsible for ensuring that you have the right to upload and use any content you submit to the Services. Please do not upload images or content that you do not have permission to use.

We may process uploaded images using our own systems or trusted service providers to provide recognition, valuation, storage, analytics, or technical support.

4. Value Estimates and Collection Data

HeriBase may generate value estimates, price ranges, and trend information based on available market references, historical data, collectible information, and other sources.

These estimates are for informational purposes only. They may not reflect the actual sale price, replacement value, insurance value, appraisal value, or future value of any item.

5. Sharing of Information

We do not sell your personal information.

We may share information in the following situations:

5.1 Service Providers

We may share information with trusted vendors and service providers who help us operate the Services, such as:

• Cloud hosting providers
• Data storage providers
• Analytics providers
• Crash reporting tools
• Customer support tools
• Recognition or processing service providers
• Payment and subscription infrastructure providers

These service providers are authorized to use information only as needed to provide services to us.

5.2 Legal and Safety Reasons

We may disclose information if we believe it is necessary to:

• Comply with applicable laws, regulations, legal processes, or government requests
• Protect the rights, property, or safety of HeriBase, our users, or others
• Detect or prevent fraud, abuse, security issues, or technical problems
• Enforce our Terms of Use

5.3 Business Transfers

If HeriBase is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, user information may be transferred as part of that transaction, subject to applicable law.

6. Third-Party Services

The Services may include third-party tools, SDKs, or links. These third parties may collect information according to their own privacy policies.

Relevant third-party services may include analytics, crash reporting, cloud storage, subscription management, customer support, and other operational tools.

We encourage you to review the privacy policies of any third-party services that may apply.

7. Analytics and App Performance

We may use analytics tools to understand how users interact with the Services, measure app performance, detect crashes, and improve user experience.

We may collect or process device and usage information such as app version, device model, operating system version, language settings, feature usage, log data, crash reports, and performance data.

We do not use device identifiers to track your activity across apps or websites owned by other companies.

If our data practices change in the future and we use data for tracking as defined by applicable platform rules, we will request permission where required before collecting data used for tracking.

8. Data Retention

We retain information for as long as necessary to provide the Services, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, and improve our Services.

You may request deletion of your account or certain personal information by contacting us at contactus@heritcoin.com.

Some information may be retained where required by law, for legitimate business purposes, security reasons, fraud prevention, backup systems, or dispute resolution.

9. Data Security

We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

10. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete certain personal information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request a copy of certain information

To exercise these rights, please contact us at contactus@heritcoin.com.

11. Account Deletion

You may request account deletion by contacting us at contactus@heritcoin.com or through any account deletion feature available in the app.

After your request is verified, we will delete or anonymize applicable personal information, unless retention is required or permitted by law.

12. Children's Privacy

HeriBase is not intended for children under the age of 13, or the minimum age required by applicable law in your region.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to delete such information.

13. International Data Transfers

HeriBase may process and store information in countries or regions other than where you live. These locations may have data protection laws that differ from those in your jurisdiction.

Where required, we take appropriate measures to protect personal information transferred internationally.

14. California Privacy Notice

If you are a California resident, you may have rights under the California Consumer Privacy Act and related laws, including the right to know, delete, correct, and opt out of certain sharing of personal information.

We do not sell personal information. If our practices change, we will update this Privacy Policy and provide any required choices.

15. European Privacy Notice

If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process personal information based on legal grounds such as:

• Performance of a contract
• Consent
• Legitimate interests
• Compliance with legal obligations

You may have rights to access, correct, delete, restrict, object to processing, and request data portability. You may also have the right to lodge a complaint with a local data protection authority.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and may provide additional notice through the Services or other appropriate means.

Your continued use of the Services after an updated Privacy Policy becomes effective means that you acknowledge the updated policy.

17. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

HeriBase Support

Email: contactus@heritcoin.com

Website: https://www.heribase.com